Privacy Policy

Effective Date: 27th March 2025

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Welcome to www.zidellaherbals.com. Your privacy is extremely important to us. At Zidella Herbals, we recognize and value your privacy and are dedicated to protecting any personal information you provide. This policy outlines the details about what data we collect, how we use it, and the measures we take to protect your information.

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Information We Collect When you visit or make a purchase on our website, we may collect the following types of information:

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• Personal Identification Information: Including, but not limited to, your full name, billing and shipping addresses, telephone numbers, email address, and other contact details.

• Payment Information: Credit card numbers, debit card numbers, and any other payment details necessary to process your transaction.

• Account Information: Information required for creating an account on our site, including usernames, passwords, and preferences.

• Usage Data: Information about how you access and use our website, including pages visited, links clicked, time spent on the website, and browser details.

• Cookies and Tracking Technologies: We utilize cookies, web beacons, and similar tracking technologies to monitor activities on our website, providing a personalized browsing experience.

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How We Use Your Information The collected information is primarily used for the following purposes:

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• Order Processing: To accurately process and deliver your orders and manage returns or exchanges.

• Customer Service: To respond efficiently to your inquiries, complaints, or support requests.

• Communication: To keep you updated about your order status, provide important service notifications, and share promotional content and special offers.

• Website Improvement: To analyze user interactions and enhance website functionality, navigation, and content quality.

• Marketing and Advertising: To deliver targeted advertisements, newsletters, and promotional emails based on your interests and previous interactions with our website.

• Security: To detect, prevent, and address technical issues, fraud, or security threats.

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Protection of Your Information We take significant precautions to protect your data. We use industry-standard encryption technologies and secure servers to ensure your information is safeguarded from unauthorized access, alteration, disclosure, or destruction.

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Cookies and Tracking Technologies Cookies are small text files stored on your device to help us improve your browsing experience. Cookies enable us to recognize your device and tailor our website content to match your preferences. You have the option to disable cookies through your browser settings, although doing so may limit certain functionalities on our website.

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Third-Party Disclosure Your information is confidential and will not be sold, traded, or disclosed to external parties except to trusted third-party service providers necessary for the operation of our business. Such providers include payment processors, shipping companies, and marketing services providers. All third-party providers are contractually bound to protect your information and comply with applicable data privacy regulations.

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Data Retention We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, or enforce agreements.

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Your Rights and Choices You have the right to access, correct, update, or request deletion of your personal information. If you wish to exercise any of these rights, please contact us directly using the details provided below.

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Changes to This Privacy Policy We may periodically update this Privacy Policy. Any changes will be communicated through an updated version posted on our website. We encourage you to regularly review this policy to stay informed about how we protect your personal information.

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Your Consent By using our website, you signify your agreement with the terms of this Privacy Policy. If you disagree with any part of this policy, please discontinue use of our website immediately.

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Contact Us For any questions, comments, or concerns regarding this Privacy Policy or your personal data, please contact us at:

Zidella Herbals
OFC - 143,4th-Gruham Icon, Amroli

Surat, Gujarat - 3941007.
Email: zidellaayur@gmail.com
Phone: +919979957586